Customer Service

Find the most frequently asked questions and answers here, or contact Svenskt Tenn.

Opening hours Monday – Friday 10.00 am – 6.00 pm

Irregular opening hours

Monday – Friday w.50 – 51: 10:00 am – 7:00 pm
Christmas Eve: Closed
Christmas Day: Closed
Boxing Day: Closed
New Year's Eve: Closed

For questions and inquiries, you are welcome to contact Svenskt Tenn at info@svenskttenn.se or +46(8)6701600. You can also live chat with our customer support from Monday – Friday, 10:00 am – 6:00 pm (CET). We aim to answer all emails within 24 hours.

Visiting address: Svenskt Tenn, Strandvägen 5, 114 51 Stockholm Sverige
Pick up web orders: Svenskt Tenn, Strandvägen 5 or Väpnargatan 6

Contact

Customer Service

Returns and complaints

Find the most frequently asked questions and answers here, or contact Svenskt Tenn.

Please note that there is a shipping cost of 25 EUR when you return an item.

If you return furniture delivered with special transport, the return fee will add up to the initial shipping cost.

Claims are free of charge.
Textile Celotocaulis represents FAQ

Frequently asked questions

Here you will find the answers to our most frequently asked questions regarding shipping and delivery, orders, payments, invoces, opening hours, returns and complaints and more.

To search among the questions, click on the button below. If you cannot find the answer to your question, you are welcome to contact our Customer Service.

To our FAQ
Svenskt Tenn store
Strandvägen 5

Store opening hours

Opening hours

Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: 11:00 am – 4:00 pm

Please note we do not accept cash in the store at Strandvägen 5.

Irregular opening hours

Monday – Friday w.50 – 51: 10:00 am – 7:00 pm
Saturday w.50: 10:00 am – 6:00 pm
Sunday w.50: 11:00 am – 5:00 pm
Saturday w.51: 10:00 am – 5:00 pm
Christmas Eve: Closed
Christmas Day: Closed
Boxing Day: Closed
New Year's Eve: 10:00 am – 2:00 pm

Read more about the Store

STRANDVÄGEN 5

Concierge Opening Hours

Opening hours

Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: 11:00 am – 4:00 pm

Please note we do not accept cash in the store at Strandvägen 5.

Irregular opening hours

Monday – Friday w.50 – 51: 10:00 am – 7:00 pm
Saturday w.50: 10:00 am – 6:00 pm
Sunday w.50: 11:00 am – 5:00 pm
Saturday w.51: 10:00 am – 5:00 pm
Christmas Eve: Closed
Christmas Day: Closed
Boxing Day: Closed
New Year's Eve: 10:00 am – 2:00 pm

Read more about the Concierge

STRANDVÄGEN 5

The Interior Design Studio's Opening Hours

Opening hours

Monday – Friday: 10:00 am – 5:00 pm
Saturday: Closed
Sunday: Closed

Please note we do not accept cash in the store at Strandvägen 5.

Irregular opening hours

Christmas Eve: Closed
Christmas Day: Closed
Boxing Day: Closed
New Year's Eve: Closed

Read more about Svenskt Tenn's Interior Design Studio

Address & Contact Details

Svenskt Tenn's store is located on Strandvägen in Stockholm and the head office is on Linnégatan.

Head Office

  • Svenskt Tenn
  • Linnegatan 87 A
  • 115 25 Stockholm, Sweden

Store

  • Svenskt Tenn
  • Strandvägen 5
  • 114 51 Stockholm, Sweden

Postal Address

  • Svenskt Tenn
  • Box 5478
  • 114 84 Stockholm, Sweden

In addition to Svenskt Tenn's store on Strandvägen 5 in Stockholm, a limited part of the product range is also sold at selected retailers in Sweden.

Part of product range

Boutique Tinna

  • Kungsgatan 56
  • 411 08 Gothenburg, Sweden
Tinna

Wallpaper

Engelska Tapetmagasinet

  • Västra Hamngatan 18
  • 411 17 Gothenburg, Sweden
Engelska Tapetmagasinet

Wallpaper

Måleributiken

  • Drottningholmsvägen 175
  • 167 53 Bromma, Sweden
Måleributiken

Wallpaper

Tapetorama

  • Södra Promenaden 63
  • 211 38 Malmo, Sweden
Tapetorama

Svenskt Tenn must be available to everyone

For us, it is important that all our customers and visitors, regardless of functional ability, are offered the best possible experience and service both on the website and in our store on Strandvägen 5 in Stockholm. Online, this means that we continually work to improve our accessibility and usability to provide the best user experience for all users.

We aim to comply with the highest accessibility standards (WCAG AAA) and regularly ensure that our website is compatible with the most recent versions of popular assistive technology.

If you have any questions regarding our accessibility work, if you experience problems with our website or if you want to request any information in alternative formats, please don’t hesitate to contact us.