Customer Service

Find the most frequently asked questions and answers here, or contact Svenskt Tenn.

Opening hours Monday – Friday 10.00 am – 6.00 pm

Irregular opening hours

Monday – Friday 13-17.12: 10:00 am – 7:00 pm

Monday – Thursday 20-23.12: 10:00 am – 7:00 pm
Friday 24.12, Christmas Eve: Closed

Friday 31/12, New Year's Eve: Closed

Tuesday 5.1 (2022), Epiphany Eve: Closed
Wednesday 6.1 (2022), Epiphany: Closed

For questions and inquiries, you are welcome to contact Svenskt Tenn at info@svenskttenn.se or +46(8)6701600. You can also live chat with our customer support from Monday – Friday, 10:00 am – 6:00 pm (CET). We aim to answer all emails within 24 hours.

Visiting address: Svenskt Tenn, Strandvägen 5, 114 51 Stockholm Sverige
Pick up web orders: Svenskt Tenn, Väpnargatan 6, 114 51 Stockholm Sverige

Safety Routines Regarding Covid-19

The safety of our customers and employees is of the highest priority, and we follow the Swedish Public Health Agency's recommendations carefully.

To minimize the amount of visitors in the shop, we kindly ask you to visit Svenskt Tenn by yourself, unaccompanied.

We limit the number of customers to 60 people, who may be inside the store at the same time. We also have stations with hand sanitizers, distance markings on the floor and plexiglass at the checkouts. Special hosts are continuously referring our customers to the right cashier in effort to avoid crowds.

In addition to these restrictions, we refer to online purchases when possible, and we also offer our customers the possibility to book a private visit to the store outside regular opening hours by contacting info@svenskttenn.se.

Svenskt Tenn store

You can now book a private viewing of the ongoing exhibition or a private visit to the store at Strandvägen 5 between 8:00–11:00 and 18:00–20:00. This means that you can shop undisturbed, by appointment, and get personal help from one of our knowledgeable sales people. We can also offer a digital tour of the store as well as meetings with our interior designers in person or online.

Contact us at info@svenskttenn.se or at +46(8)-670 16 00 for more information.

Welcome.

Strandvägen 5

Store opening hours

Opening hours

Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: 12:00 am – 4:00 pm

Please note we do not accept cash in the store at Strandvägen 5.

Irregular opening hours

Monday – Friday 13-17.12: 10:00 am – 7:00 pm
Saturday 18.12: 10:00 am – 6:00 pm
Sunday 19.12: 11:00 am – 5:00 pm

Monday – Thursday 20-23.12: 10:00 am – 7:00 pm
Friday 24.12, Christmas Eve: Closed
Saturday 25.12, Christmas day: Closed
Sunday 26.12, Boxing day: Closed

Friday 31.12, New Year's Eve: 10:00 am – 2:00 pm
Saturday 1.1 (2022), New Year's day: Closed

Tuesday 5.1 (2022), Epiphany Eve: 10:00 am – 5:00 pm
Wednesday 6.1 (2022), Epiphany: 11:00 am – 4:00 pm

Read more about the Store

STRANDVÄGEN 5

Concierge Opening Hours

Opening hours

Monday – Friday: 10:00 am – 6:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: 12:00 am – 4:00 pm

Please note we do not accept cash in the store at Strandvägen 5.

Irregular opening hours

Monday – Friday 13-17.12: 10:00 am – 7:00 pm
Saturday 18.12: 10:00 am – 6:00 pm
Sunday 19.12: 11:00 am – 5:00 pm

Monday – Thursday 20-23.12: 10:00 am – 7:00 pm
Friday 24.12, Christmas Eve: Closed
Saturday 25.12, Christmas day: Closed
Sunday 26.12, Boxing day: Closed

Friday 31.12, New Year's Eve: 10:00 am – 2:00 pm
Saturday 1.1 (2022), New Year's day: Closed

Tuesday 5.1 (2022), Epiphany Eve: 10:00 am – 5:00 pm
Wednesday 6.1 (2022), Epiphany: 11:00 am – 4:00 pm

Read more about the Concierge

STRANDVÄGEN 5

The Interior Design Studio's Opening Hours

Opening hours

Monday – Friday: 10:00 am – 5:00 pm
Saturday: Closed
Sunday: Closed

Please note we do not accept cash in the store at Strandvägen 5.

Irregular opening hours

Friday 24.12, Christmas Eve: Closed
Friday 31.12, New Year's Eve: Closed
Tuesday 5.1 (2022), Epiphany Eve: Closed
Wednesday 6.1 (2022), Epiphany: Closed

Read more about Svenskt Tenn's Interior Design Studio

Tea Room

Svenskt Tenn's Tea Room is closed until further notice.

Updates are communicated through newsletters and social media. We also update the information on the website on an ongoing basis.

The Tea Room gift card can be used as payment in the store at Strandvägen 5. It can also be used online by contacting Svenskt Tenn’s Customer Service at info@svenskttenn.se or +46 (8) 670 16 00.